Semantic knowledge modeling is the development of a set of facts and the relationships between them that captures and formalizes all essential technical knowledge about a product. The methodical population of a formal knowledge model efficiently ensures accuracy and completeness in content development, and its semantic enablement allows that content to be retrieved and absorbed in new and flexible ways.
Subject matter experts such as product designers and engineers must make their knowledge available to consumers as diverse as machine operators, support specialists, training teams, and maintenance personnel. The intermediaries in the process of capturing and packaging SME knowledge for delivery are the technical writers, who collaborate with both experts and end users until the designated techdocs or other information products are complete.
SiberSafe's innovative RDF/OWL-based knowledge modeling technology dramatically increases the efficiency of this knowledge flow from expert to intermediary to consumer, by:
- Ensuring accuracy in content development
- Expediting authoring and QA, and shortening project timescales
- Keeping content current
- Making content navigation and retrieval easy
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